Cookie Policy

1. Introduction

This Cookie Policy explains how Backlined ("we," "our," or "us") uses cookies and similar tracking technologies when you visit our website and use our booking coordination platform (the "Service").

This policy should be read together with our Privacy Policy, which explains how we collect, use, and protect your personal information.

2. What Are Cookies

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

Cookies allow websites to recognize your device and store some information about your preferences or past actions, enabling a more personalized and efficient user experience.

3. Types of Cookies We Use

We use several types of cookies for different purposes:

3.1 Essential Cookies

These cookies are necessary for the basic functionality of our Service and cannot be disabled in our systems. They are usually set in response to actions you take, such as logging in or filling out forms.

3.2 Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.

3.3 Analytics Cookies

These cookies help us understand how visitors interact with our Service by collecting and reporting information anonymously.

3.4 Marketing Cookies

These cookies are used to track visitors across websites to display relevant and engaging advertisements.

4. Third-Party Cookies

We also use cookies from third-party services that are integrated into our platform:

4.1 Social Media Integration

• Instagram: For profile integration and content sharing
• Twitter/X: For social media connectivity and sharing
• Facebook: For social login and integration features
• Spotify: For music platform integration and artist data

4.2 Email and Calendar Services

• Google Services: For Gmail, Google Calendar, and Google Drive integration
• Microsoft Services: For Outlook and calendar integration

4.3 Analytics and Performance

• Google Analytics: For website traffic analysis and user behavior insights
• Performance Monitoring: For application performance and error tracking

4.4 Payment Processing

• Stripe: For secure payment processing and fraud prevention
• Payment Security: For transaction verification and security

5. Cookie Duration

Cookies can be classified by how long they remain active:

5.1 Session Cookies

• Temporary cookies that are deleted when you close your browser
• Used for essential functions like maintaining your login session
• Do not collect information from your device

5.2 Persistent Cookies

• Remain on your device for a set period or until you delete them
• Used to remember your preferences and settings
• Typical duration ranges from 30 days to 2 years

6. Managing Your Cookie Preferences

You have several options for managing cookies:

6.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

• Block all cookies
• Accept only first-party cookies
• Delete existing cookies
• Set preferences for specific websites

6.2 Browser-Specific Instructions

6.3 Our Cookie Settings

We provide cookie preference controls within our Service where you can:

• Accept or decline non-essential cookies
• Manage analytics and marketing cookies separately
• Update your preferences at any time
• View detailed information about each cookie type

7. Impact of Disabling Cookies

If you choose to disable cookies, some features of our Service may not function properly:

7.1 Essential Functions

• You may not be able to stay logged in to your account
• Account security features may not work correctly
• Some forms and interactive features may not function

7.2 User Experience

• Your preferences and settings may not be remembered
• You may need to re-enter information more frequently
• Third-party integrations may not work properly

7.3 Analytics and Improvements

• We may not be able to track usage patterns to improve our Service
• Performance monitoring may be limited
• Personalization features may not work effectively

8. Mobile Applications

Our mobile applications may use similar tracking technologies to cookies, including mobile identifiers and SDK-based tracking. These technologies serve similar purposes to web cookies and are subject to your device's privacy settings and our Privacy Policy.

8.1 Mobile Settings

• iOS: Settings → Privacy & Security → Tracking
• Android: Settings → Privacy → Ads → Opt out of Ads Personalization

9. Legal Basis for Cookie Use

We use cookies based on the following legal grounds:

• Necessary for Service: Essential cookies are necessary for the performance of our contract with you
• Legitimate Interest: Analytics cookies help us improve our Service for all users
• Consent: Marketing and non-essential cookies are used only with your explicit consent

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect cookies or tracking data from children under 13. If you believe we have collected such information, please contact us immediately.

11. International Transfers

Some of our third-party cookie providers may transfer data internationally. We ensure that such transfers comply with applicable data protection laws and include appropriate safeguards for your personal information.

12. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our practices. When we make material changes, we will:

• Post the updated policy on our website
• Update the "Last Updated" date at the top of this policy
• Notify you through our Service or by email if the changes are significant
• Request renewed consent for new cookie uses where required by law

13. Contact Information

If you have questions about this Cookie Policy or our use of cookies, please contact us:

14. Additional Resources

For more information about cookies and online privacy, you may visit:

• All About Cookies - Comprehensive information about managing cookies
• Your Online Choices - Opt-out tools for behavioral advertising
• Network Advertising Initiative - Industry self-regulatory tools